Success Academy

“Thank you. How you can make a group of people this excited to read about what they have to work on – I don’t know. But our team couldn’t agree more with your insight in this audit [written by a member of The Case Writers]. Your observations reinforced our suspicions around some of our work and made us look critically at other areas that we’ve never really considered before. We can’t wait to implement all of this amazing feedback into our work.”

Megan Hodges, then at Harlem RBI, now Managing Director of Advancement Strategy at Success Academy (NYC)

Read More
Andrea Hopkins
Humane Society of Georgia

“Earlier this year, our team decided to ‘overhaul’ our bi-annual newsletter, making it more donor-centric and visually appealing (more photos, color, etc.) following a ‘newsletter audit’ [by members of The Case Writers].... The results have been incredible ... we exceeded our spring goal for donations from the newsletter by 40%!

Julie Seymour Edwards, Humane Society of Northeast Georgia

Read More
Andrea Hopkins
Canadian nonprofit

“We got so much out of [this].... It really helped align with my Executive Director, Jane. As I’d said to you, her natural inclination was for us to go straight to the optimistic/solutions content without naming the problems or ‘enemies to defeat’ first, but she has now come around.”

Response to a down-and-dirty audit done by phone in 2019 with a Canadian nonprofit

Read More
Andrea Hopkins
Swedish Medical Center Foundation

“Wow! Incredible. Thank you so much for all of the work that you’ve put into this. I so so appreciate it! This audit is immensely beneficial and important to giving the best giving experience to our donors.”

Lindsay Capello, MA, MSc, Director of Annual Giving, Swedish Medical Center Foundation

Read More
Andrea Hopkins
Refugee Organization

“Your audit turned our under-performing donor newsletter into a license to print money,” the executive director of a global refugee charity stated in 2017 (her statement included a hug). This same international charity now conducts a fresh donor communications audit every 18 months or so, to keep staff and vendors pointed in the right direction re: donor-centricity. On receipt of the third audit in 2019, she responded: “Damn you are good!”

Read More
Andrea Hopkins